Our Mission
There are over 1500 car companies in NYC providing ground transportation, Like most New Yorkers Malcolm and Alex tried many of them over the years. From the cheapest to the most expensive providers none provided consistent quality service.
After 3 years of research and 4 years of development Alex launched the most technologically advanced and fastest growing ground transportation company in the United States.
The mission is simple Happy drivers = happy customers and happy customers = A great company. The focus is operational and financial transparency. This includes simple things like never lying to a customer, never promise what we can't deliver. Both drivers and customers are given access to view every detail of every job so everyone can ascertain what took place during the reservation, dispatch, pickup, the trip, bill and final payment.
We are also implementing systems that reward customers with greater levels of service as their usage increases, including free upgrades and mileage points. We are also ranking our drivers so we can match the best drivers to the best customers.
We have implemented "0 ERROR Policy" which makes sure we check each order 4 times before you get in the car to ensure everything is right. We provide web access to allow you to order and review service. We aim to be as easy to use as Jetblue or FedEx.
We hope you are already a customer but if you are not please give us a try.
